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| Windows 10 system |
Group "Witch" defending the rights of consumers in Britain have launched a scathing attack on the operation of computers, smart phones and Windows 10 system, the latest version of the Windows system from Microsoft.
The group said it has received hundreds of complaints about this version - which Microsoft distributed free of charge for a specific period to users of Windows 8 system - including files and the problems of loss of synchronization of emails and crashes printing devices and the impossibility of connection to local area networks.
He adds that in some cases, users are forced to repair their computers at their own expense.
But Microsoft has defended its product and stressed that it was providing help and assistance to users via the Internet and telephone.
A spokesman for the company said that "update to Windows 10 system option is designed to help the consumer to take advantage of most versions of Windows safer and productive."
He went on to say "consumers clear choices, and if consumers need help to improve their experiences in the update, we have several options for them including free support."
The group "Witch" Asft more than 5,500 of its members on the subject last June, and said that 12 percent of the members of the 2500 who switched to Windows 10 include them returned and gave up the new system and they are now using older versions.
The group said that the non-profit users of Windows 10 have expressed discontent over the messages that have been continuously appear on their screens claim them install Windows 10, and that the update has already occurred, despite their refusal to do so.
She said, "Witch," "users began to report various problems after proofed Windows 10, including printers and plates connected and headphones do not work, and the loss of files and the problems in e-mail systems, and most importantly of all, they had to repair the sorts of problems that have infected their computers at their expense special. "
And it went on to say, "also received complaints about weak consumer service system and the Aekerosowic when users contact the company, complaining of problems they have suffered."
Said Alex Thiel, director of campaigns and policy at the "Witch" group, "we rely heavily on our computers daily to spend our needs and our business, so when these computers stop working we feel frustrated and pressure."
"A lot of people have problems with Windows 10, and firmly believe that Microsoft should do more to address these problems."
Fears
The Microsoft launched Windows 10 operating system in July 2015 as a free upgrade for one year, and the new system is designed to work on desktop and mobile computers, smart phones and other devices.
The millions of computers attached to the cameras have been disrupted for work in the last month after these computers loaded updates for Windows 10.
He admitted a specialist engineers at Microsoft later that the company "did not improve" the process of news consumers that change.
In July last, the French information authority said that 10 Windows system combines amounts "redundant" of personal information to its users.
The system collects this information on the manner in which it is being used, including the devices installed in the applications and the time users spend on the use of these applications.
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